Managed IT Services & Support for Secure Data
Your Trusted Company for a Wide Range of Managed IT Services
IT Support
At Davis Advanced Technologies, we pride ourselves in providing reliable and secure computer services. Using our solid channel partnerships, we have the ability to order your new workstation from any number of today’s leading computer manufacturers.
Here at Davis Advanced Technologies, we also understand your security needs and have staff skilled in virus inoculation and data security. If need be, we can even help your company create a disaster recovery plan to ensure data recovery in the event of an emergency.
Data Security
Is your data safe from a cyber-attack? Is your critical information vulnerable to things like ransomware? Call the professionals at Davis AT. Our team has the skills and tools necessary to conduct a thorough risk assessment. When done, your business will know what is safe and what is not. Our skilled professionals will then guide you through tightening up your security and implementing procedures to protect what is important to you. Don’t leave the fate of your business's critical data left unsecured. Contact us today.
Phone Systems
Our Anywhere Cloud Phones are a great, low-cost solution for our small to mid-sized customers who don’t want the hassle of upfront costs and onsite hardware to maintain.
With this shared cloud managed service, a customer can place a company phone anywhere with internet access and still have access to all the great enterprise class features of our on-premises solution. Setup is simple, fast, and comes with no long-term contract.
Looking to start a small business from home? This is the solution for you. With the included Auto Attendant, your system can have that professional feel and sound, delivering exactly what your customers need when trying to communicate with you.
The Anywhere Cloud Phone solution is also a good fit for businesses with multiple locations. Each location can have its own phone number and answering receptionist, all while being able to transfer calls between sites with ease. Need a single host for multiple sites, the Anywhere Cloud Phone solution is what you are looking for. Give the professional technicians at Davis AT a call for a free evaluation and quote.
Our Anywhere Cloud Phones are a great, low-cost solution for our small to mid-sized customers who don’t want the hassle of upfront costs and onsite hardware to maintain.
With this shared cloud managed service, a customer can place a company phone anywhere with internet access and still have access to all the great enterprise class features of our on-premises solution. Setup is simple, fast, and comes with no long-term contract.Looking to start a small business from home? This is the solution for you. With the included Auto Attendant, your system can have that professional feel and sound, delivering exactly what your customers need when trying to communicate with you.
The Anywhere Cloud Phone solution is also a good fit for businesses with multiple locations. Each location can have its own phone number and answering receptionist, all while being able to transfer calls between sites with ease. Need a single host for multiple sites, the Anywhere Cloud Phone solution is what you are looking for. Give the professional technicians at Davis AT a call for a free evaluation and quote.
For our mid to large sized customers, we offer the award winning on-premises IP PBX from Epygi, inc. With this system, we are able to offer more features such as local control and call failover so you never miss a customer. Even though this system will site securely behind your firewall, the professionals at Davis AT are able to install a company phone extension anywhere internet is available. Whether for 5 users or 5000, this system is scalable to any needs.
The Epygi IP PBX system sports a user-friendly web console making tasks such as call analytics, simple and easy to learn, and can also export call data to an Excel spreadsheet for greater data manipulation. If your telephony needs demand it, the Epygi QX line of PBX’s are what you are looking for.
Need help with your existing phone system? The technicians at Davis AT can support most phone systems, so give us a call if you need a professional to look at your technical telephony problem.
For our mid to large sized customers, we offer the award winning on-premises IP PBX from Epygi, inc. With this system, we are able to offer more features such as local control and call failover so you never miss a customer. Even though this system will site securely behind your firewall, the professionals at Davis AT are able to install a company phone extension anywhere internet is available. Whether for 5 users or 5000, this system is scalable to any needs.
The Epygi IP PBX system sports a user-friendly web console making tasks such as call analytics, simple and easy to learn, and can also export call data to an Excel spreadsheet for greater data manipulation. If your telephony needs demand it, the Epygi QX line of PBX’s are what you are looking for.
Need help with your existing phone system? The technicians at Davis AT can support most phone systems, so give us a call if you need a professional to look at your technical telephony problem.
When using a VoIP phone system, you have a choice of handsets for your users. At Davis AT, we like the Yealink phone line. The phones feature an optimized interface for a user experience similar to that of a smartphone. Its rich, one-touch soft keys allow for customization, bringing additional convenience and increasing productivity.
With their large color displays for easy multi-call handling, and stunning HD call quality, you will like these phones too. From cordless phones for mobility to conference phones for meetings, Yealink has a phone that will fit your requirements. In addition, there will be no need for new cabling as this phone comes with an additional switch port for your computer.
When using a VoIP phone system, you have a choice of handsets for your users. At Davis AT, we like the Yealink phone line. The phones feature an optimized interface for a user experience similar to that of a smartphone. Its rich, one-touch soft keys allow for customization, bringing additional convenience and increasing productivity.
With their large color displays for easy multi-call handling, and stunning HD call quality, you will like these phones too. From cordless phones for mobility to conference phones for meetings, Yealink has a phone that will fit your requirements. In addition, there will be no need for new cabling as this phone comes with an additional switch port for your computer.
A SIP trunk is a way of routing your calls through the internet using your existing internet bandwidth service provider. Most customers find SIP trunking a cheaper more reliable alternative to getting dial tone form their local telephone company. With this service a user can enjoy multiple call paths, with one to many phone numbers for marketing purposes. For example, need a local phone number in another town? You can do that with SIP.
Want to see if anyone is seeing your business ad? Get an additional, dedicated number for as little as $2 per month extra. Call bursting is another great feature, exclusive to SIP trunks. With call bursting, your customers will get through to you, even if you are out of available lines. The system will even notify you when it happens, allowing you to manage increase as needed. Give us a call for a free quote.
A SIP trunk is a way of routing your calls through the internet using your existing internet bandwidth service provider. Most customers find SIP trunking a cheaper more reliable alternative to getting dial tone form their local telephone company. With this service a user can enjoy multiple call paths, with one to many phone numbers for marketing purposes. For example, need a local phone number in another town? You can do that with SIP.
Want to see if anyone is seeing your business ad? Get an additional, dedicated number for as little as $2 per month extra. Call bursting is another great feature, exclusive to SIP trunks. With call bursting, your customers will get through to you, even if you are out of available lines. The system will even notify you when it happens, allowing you to manage increase as needed. Give us a call for a free quote.
Networking
The networking team at Davis AT understands the need for solid network infrastructure. We have skilled engineers who are ready to tackle your Windows Server installation or Active Directory repair.
Davis Advanced Technologies Network Administrators are skilled in the deployments of many different kinds of network technologies including: Barracuda Firewalls with ATP (Advanced Threat Protection) and Malware Protection; to Ubiquiti enterprise class, cloud managed Unifi switches and wireless access points. Do you want to access your network securely from home? You will need a Barracuda VPN solution. We are even poised to run new cable infrastructures for those new construction jobs your company is planning.
Cabling
At Davis AT we strive to provide the best in telephony and data cabling. Whether you need just one new Cat5e drop in an older building, a large remodel/upgrade to Cat6, or even new fiber construction, our skilled cabling installers can service your needs. Through strategic partnerships we are able to use some of the industry’s top cabling products. From Panduit cable and cabling products to Tripp Lite racks and patch panels, the products that we use are the best and will provide a lifetime of quality and reliable cabling infrastructure.
Managed IT Support and Network Security Services
Lufkin, TX, is not only one of the fastest-growing cities in the Lone Star State, but it is also a hub of development and opportunity in East Texas. Located in the center of a dozen East Texas counties, Lufkin is also home to one of the premier Managed IT support firms in the region: Davis Advanced Technologies.
We go above and beyond to provide our valued clients with world-class managed services and timely support. Our team of experts offers a broad range of services, including:
- IT support
- Network security
- Data security specialist consulting
- Phone system solutions
Whether your business needs a single type of service or comprehensive managed IT services, Davis Advanced Technologies is just the team for the job. While we specialize in serving our Texas clients in the medical field, we proudly partner with companies in many different industries, both in our region and nationwide.
Our Services
Whereas some managed IT service providers specialize in only one or two areas of support, we offer a full lineup of solutions.
IT Support
General IT support is at the heart of our service model. Whether you need us to augment the capabilities of your in-house IT staff or serve as your entire information technology team, Davis Advanced Technologies has the talent and resources to accommodate.
We also have long-standing relationships with leading computer manufacturers, which means we can do things like ordering you custom hardware designed specifically for your business. Once your custom order arrives, our team can also oversee the deployment process. We ensure a seamless installation so that you can put your new technology investment to good use as soon as possible.
Are you not sure exactly what sort of IT assets are best suited for your business? Don’t worry about it. As part of our managed IT services, our staff can leverage their abundance of industry expertise to find the ideal equipment for your company.
From there, we can provide ongoing support to ensure that your network and hardware are functioning at optimal levels. While IT issues are inevitable, our team will work quickly to remedy any concerns, deficiencies, or malfunctions that your IT network encounters. This allows you to spend time focusing on more important things, like the success of your business.
Network Security
The latest and greatest IT hardware is useless if it’s not supported by a powerful network infrastructure and sound security policies. With that in mind, Davis Advanced Technologies offers a robust array of network security services. Our skilled engineers can take on large projects like active directory repairs, Windows Server installations, and much more.
Whether your network needs to be optimized or replaced entirely, our team has the skill and resources necessary to get the job done. Once your new and improved network is fully operational, we’ll work to keep it that way by leveraging the latest in network security technologies.
Some of the solutions we use include advanced threat protection (ATP) software, malware protection, Barracuda firewalls, Unifi switches, and wireless access points.
Data Security Specialist Consulting
Network security falls under the larger umbrella of data security. Your data security strategy should address every potential cybersecurity concern, including access control procedures, employee password policies, what preventive software is in place, and other similar protocols.
It’s impossible to overstate the importance of data security, especially as bad actors gain access to powerful penetration tools. Even a single data breach could cause irreparable damage to your brand’s reputation. Worse still, your client's confidential data might get compromised, and your business may incur hefty fines if it violates any regulations.
Fortunately, as part of our managed IT services, we can help you avoid such nightmare scenarios. In a thorough audit, our data security specialists will ensure that your organization is in compliance with all relevant regulatory requirements. This will significantly increase the security of your data and protect your client's confidential information.
Phone System Solutions
While email and text-based communication systems have become commonplace in modern businesses, phone systems remain the backbone of most companies’ communication strategies. With that in mind, we offer a variety of phone system solutions for our East Texas clients.
Cloud Phones
Cloud phones are extremely popular among small- and medium-sized businesses (SMBs). This is because our cloud phone services come with zero upfront costs and do not require clients to invest in expensive onsite hardware.
Davis Advanced Technologies can set up a cloud phone system via a shared cloud-managed service. Put simply, you can have access to your company phone network from anywhere, provided you have an internet connection. Due to the simplicity of this design, we can rapidly roll out cloud phone services in just a few days.
On-Premises Phones
While cloud phones are a great option for SMBs, many of the larger organizations that partner with us prefer on-premises solutions. For these clients who prefer their hardware on-site, we provide them with IP PBX devices from Epygi, Inc. These dynamic systems provide a wealth of features, such as call failover, local call routing control, and much more.
This solution is incredibly scalable, making it a perfect fit for enterprises that are experiencing rapid growth. These systems also allow you to export data to Excel spreadsheets for analysis.
VoIP
Voice over Internet protocol (VoIP) phone systems is far more cost-effective than traditional landlines. These systems include exceptional HD call quality and make it easy for staff to communicate effectively with customers.
We always recommend that our clients use Yealink handsets. These devices have user-friendly interfaces, soft keys, and customizable controls. However, you will have the freedom to choose from one of several different handsets in accordance with your needs.
Why Us?
Davis Advanced Technologies strives to differentiate itself from other managed IT support providers so that we can deliver maximum value to our clients. Some of the attributes that set us apart are our:
Scalable Support
We can meet the needs of any client, regardless of size. Whether you are operating a small business with less than 20 employees or a national organization with thousands of staff members, we have the resources necessary to provide you with unmatched IT support.
As your needs evolve, we can also scale the level of support that we provide. We can grow with your business and serve as your lifelong managed IT support partner.
Full Range of Services
As you can tell, Davis Advanced Technologies is your one-stop shop for a myriad of different managed IT services. Instead of seeking out multiple partners to assist with various facets of IT asset management, you can let us oversee your entire range of technological resources. From network security to installing and maintaining your phone network, we do it all.
Diverse Array of Expertise
Hiring an in-house IT specialist is incredibly costly. Even if you have the budget for another full-time salary, a single IT specialist will probably have a limited area of expertise. As a result, that individual may not be able to tackle all of your most pressing IT challenges.
But when you partner with a managed services provider like Davis Advanced Technologies, you can save money and leverage our entire team of IT experts. We have team members that specialize in all of the core disciplines of IT management. This allows us to match you with the perfect group of team members to deal with even the most complex IT issues.
Ready to Work with Davis Advanced Technologies?
The quality of your network, hardware, and other technological assets will have a direct impact on the success of your business. With that in mind, it is critical that you do not settle when selecting managed IT services. Instead, you should choose a partner that is as committed to your success as you are. Davis Advanced Technologies is that partner.
If you would like to learn more about our suite of managed IT services or are interested in obtaining a quote, contact Davis Advanced Technologies today. We look forward to becoming the last managed services provider you will ever need.